The customer
data & experience
platform for retail
Create unforgettable customer experiences on every channel, powered by AI. Meet Ometria: the CDXP tailor-made for retail brands.
Powering
best-in-class brands
Precision-built for retail
marketing teams
Ometria combines a specialist retail customer data platform with cross-channel experience orchestration and delivery, for teams to move fast and grow revenue faster.
Customer Data Platform
Customer experience platform
Steve Madden x Ometria
"On day zero we were able to unlock insights that our business has never had before”
– Hannah Sinclair
Director of DTC Retention Marketing & CRM
increase in
repeat rate
increase in customer
win-back
increase in lead conversion
Individually personalized experiences on every channel
From email to SMS, on-site to in-store, social audiences to app push and beyond – Ometria powers experiences that customers love across every touchpoint.
Ometria Architect AI
Explore Architect AI
Artificial intelligence
Learn more about Ometria’s suite of AI capabilities.
The customer experience
engine powering industry-leading retail brands
Repurchase rate increase
ROI
Net present value
Team efficiency
gained
Aggregate figures taken from Total Economic Impact
(TEI) report by Forrester
Case studies
"The insight we gained from Ometria really is gold dust to us. The commercial results we’re seeing are really pleasing to see, and show that we are on the right track.”
"As soon as we got the keys to the platform, we were just able to immediately manage, execute and sync audiences across our email, SMS, push and even social campaigns."
"Ometria's predictive segmentation tool has allowed us to enhance segmentation based on a complex algorithm, and these results are very exciting to see!"
"Ometria are very much part of the CRM team. We work with them on our strategies, we work with them on new ideas and opportunities, and frankly, without them we wouldn’t be able to deliver what we do."
"Using Ometria has had a significant impact on our ability to send relevant marketing messages to our customers and allowed us to make the business case for further investment in the CRM strategy.”
The industry-leading customer data and experience platform
Ometria is recognized as a leader in retail technology
“We are so happy to be working with Ometria. We needed a future-proof solution that would allow us to innovate and could keep up with our scaling business.”
